1qqqq privacy policy brief
Effective date: November 2026
This summary lists 10 data types, purposes, retention times and legal bases
Data types
Account information, device information, cookies, session IDs, payment references
Purpose
Login, security, customer support, risk assessment, and site performance
Retention period
Until account is closed
Legal obligations
Consent, contract, legitimate interests, and legal obligations
| Data types | Purpose | Retention period | Legal obligations |
|---|---|---|---|
| Account name | Known and Login | Until account is closed | Agreement |
| Mobile number | Security and code delivery | Active time | Consent |
| Notice and Help | Active time | Agreement | |
| Device ID | Detect unusual access | 12 months | Legitimate interests |
| IP address | Security logs and fraud controls | 12 months | Legitimate interests |
| Cookie | Session and language | 30 days to 24 months | Consent |
| Transaction reference | View of bKash, Nagad, Rocket | 24 months | Legal obligations |
| Support message | Problem solving | 6 to 12 months | Agreement |
| Preferred language | Keep interface stable | Active time | Consent |
| Login log | Security review | 24 months | Legitimate interests |
1qqqq app data protection
There are 3 levels of protection
Secure connection
All logins and page requests go through encrypted channels
Access control
Internal team only sees necessary data
Log audit
Each important change is recorded
Many Dhaka users link accounts with bKash or Nagad; that linking information is stored in separate logs
Cookie and session settings
Cookies perform 4 types of
Necessary cookies
Used for login and secure navigation
Preferred cookies
Remembers language and layout
Analytics cookie
How long you stay on each page
If you want, you can limit cookies from browser settings, but some features may not work properly
User rights
4 rights are clearly listed here
Right to access
You can learn how your data is stored.
Right to rectify
Incorrect name, number or email can be corrected.
Delete request
Data is deleted if not legally required.
Right to object.
You may question legitimate interests processing.
Help page Sending these requests from here is easiest.
How long data is kept.
Data retention divided into 5 steps.
Session data
Usually ends when the browser is closed.
Support records
Kept for 6 to 12 months.
Transaction records
Stored for up to 24 months.
If legally required, the timeframe may be extended; only the necessary part is kept.
Security practices and local use.
3 tasks here are always important.
Phone security
PIN, biometrics and updated phone use is good.
Network precautions
Avoid logging in on public Wi-Fi.
Local payment match
Check against bKash, Nagad, Rocket references.
Users in Chattogram or Sylhet can open the page easily even on slow networks; we keep the light layout.
1qqqq Privacy FAQ
What data is stored in the 1qqqq app?
Accounts, devices, cookies, and support logs are kept.
What happens if cookies are
Login and some preferred settings may not work.
Can I view my own information?
Yes, you can send a request from the Help page.
How long does it take to delete
Typically a few business days after the request is verified.
Are bKash and Nagad data kept separate?
Yes, payment references are stored in separate logs.
Contact and Support
If you have questions about privacy, write to the support team.
Contact page And Help page Direct messages can be sent from here.
Ultimately, the 1qqqq app privacy policy, data protection and cookie controls are clearly laid out for Bangladeshi users.